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Showing posts from October, 2014

Intranet manager: the most complex job in the world

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It struck me again recently while I was reading the latest edition of Jane McConnell’s ‘digital workplace’ report. There are an amazing number of aspects to intranets or digital workplaces! Intranets and intranet projects are complex. Intranets touch the hart of organizations.

Intranet managers This is also what you hear when you talk with people who are responsible for the intranet. Their role implies they have to master a broad range of skills, if they want to do their job successfully. So is intranet management one of the or the most complex jobs in the world?
Intranet disciplines Let's see which skills a successful intranet manager has to have. I have conducted the following list. Intranet managers need to know:The organization and processes: how does the organization work and what are the key business processes? This is also important because the intranet needs organization (governance) that fits with the overall organization of the company. An intranet manager must be able t…